Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by Shah Groups ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, do not use our services.

We reserve the right to modify these Terms at any time. Your continued use of our services following any changes constitutes your acceptance of the new Terms.

2. Services Provided

Shah Groups provides industrial equipment sales, procurement services, and related consulting services ("Services"). The specific details of the Services will be outlined in individual agreements or proposals.

We reserve the right to modify or discontinue any Service at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

3. User Responsibilities

When using our Services, you agree to:

  • Provide accurate and complete information when requested
  • Comply with all applicable laws and regulations
  • Not use our Services for any illegal or unauthorized purpose
  • Not interfere with or disrupt the integrity or performance of our Services
  • Not attempt to gain unauthorized access to our systems or networks

4. Orders and Payments

All orders are subject to acceptance by Shah Groups. We reserve the right to refuse or cancel any order for any reason at any time.

Payment terms will be specified in your order confirmation or invoice. Unless otherwise agreed in writing, payment is due upon receipt of invoice.

Prices are subject to change without notice. We are not responsible for typographical errors regarding price or any other matter.

5. Shipping and Delivery

Shipping costs will be calculated at checkout and added to your total. Delivery times are estimates only and are not guaranteed.

Title and risk of loss pass to you upon delivery of the products to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.

6. Returns and Refunds

Returns must be authorized in advance by Shah Groups. To request a return, please contact our customer service team.

Returned items must be in original condition, with all original packaging and documentation. Custom or special order items may not be returned unless defective.

Refunds will be issued to the original method of payment within 30 days of receipt of the returned item. Shipping costs are non-refundable.

7. Intellectual Property

All content included on our website and as part of our Services, such as text, graphics, logos, images, and software, is the property of Shah Groups or its content suppliers and protected by international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or in any way exploit any of the content without our prior written permission.

8. Limitation of Liability

Shah Groups shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Services
  • Any conduct or content of any third party on the Services
  • Any content obtained from the Services
  • Unauthorized access, use, or alteration of your transmissions or content

In no event shall our aggregate liability exceed the amount you paid us in the last twelve (12) months.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or our Services will be resolved exclusively in the courts located in Karachi, Pakistan.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Shah Groups
Email: info@shahgroups.co
Phone: +92 318 1273613

Last Updated: July 31, 2023